Senior NOC Engineer - Network Operations

Our client, a rapidly growing telecommunications company headquartered in Pretoria , is actively seeking a Senior NOC Engineer to bolster their Network Operations Centre (NOC) team. This role is critical for ensuring the continuous availability, performance, and security of our client's extensive network infrastructure. The Senior NOC Engineer will be responsible for monitoring network health, diagnosing and resolving complex technical issues, and implementing proactive measures to prevent service disruptions.

This is an exceptional opportunity to work with cutting-edge technology and contribute to the reliability of telecommunications services across Gauteng and beyond.

• Monitor network performance and availability using advanced NMS tools.
• Respond to and resolve critical network incidents and alarms in a timely manner.
• Perform root cause analysis for network outages and performance degradations.
• Implement network configuration changes and upgrades as required.
• Develop and maintain operational procedures and documentation.
• Collaborate with Tier 2/3 support teams and vendors to resolve complex technical issues.
• Proactively identify potential network issues and implement preventative measures.
• Participate in on-call rotation for 24/7 network support.
• Mentor junior NOC engineers and provide technical training.
• Contribute to the continuous improvement of NOC processes and tools.

• Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field, or equivalent practical experience.
• Minimum of 6 years of experience in network operations, focusing on monitoring and troubleshooting.
• Strong understanding of TCP/IP, routing protocols (e.g., OSPF, BGP), switching, and firewalls.
• Proficiency with network monitoring tools (e.g., Solar Winds, Nagios, Zabbix).
• Experience with various operating systems (Linux/Unix, Windows Server).
• Excellent analytical and problem-solving skills, with a keen attention to detail.
• Strong communication and teamwork abilities.
• Relevant certifications such as CCNA, CCNP, or Network+ are highly desirable.
• Experience working within the telecommunications industry is an advantage.

This is a fully remote position, requiring a dedicated home office setup and reliable internet connectivity.

Our client offers a competitive salary, comprehensive health insurance, retirement plan contributions, paid time off, and opportunities for professional certifications and continuous learning. This fully remote role provides the ultimate flexibility, allowing you to work from anywhere while contributing to a vital team at a leading Pretoria
-based telecommunications firm.