Engagement Lead, Incident Response Partner Services; Remote

Position: Engagement Lead, Incident Response Partner Services (Remote)
As a global leader in cybersecurity, Crowd Strike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is growing daily.

Our customers span all industries, and they count on Crowd Strike to keep their businesses running, their communities safe and their lives moving forward. We're proud to work for a mission-driven company leveraging AI to transform the way we work. Crowd Strikers drive their careers through flexibility and autonomy while also being expected to contribute to a culture of responsible AI adoption, experimentation, and innovation.

We use an AI-first mindset as a force multiplier to proactively and continuously accelerate execution, build expertise, uncover insights, and solve complex problems. We’re always looking to add talented Crowd Strikers to the team who have limitless passion, a relentless focus on innovation and a fanatical commitment to our customers, our community and each other. Ready to join a mission that matters?

The future of cybersecurity starts with you.

About the Role:

Crowd Strike is looking for a highly motivated, self-driven Engagement Lead to oversee forensic investigations performed by Crowd Strike’s trusted partners. This Engagement Lead will be dedicated to making a difference in global security by protecting organizations against a wide range of attackers. This person will coordinate directly with both Crowd Strike’s incident response leadership and the leadership of our partners and customers, representing Crowd Strike and helping deliver high-quality results during high-stakes incident response investigations.

Am I a Partner Services Engagement Lead candidate?

Have you led teams through complicated incident response investigations?

Have you managed and built trust with teams of incident responders? Are you comfortable with communicating about technical incident response findings to customer leadership, especially during high-pressure situations?

Do you find yourself interested in and keeping up with the latest vulnerabilities and breaches?

Are you self-motivated and looking for an opportunity to rapidly accelerate your skills?

Do you have an Incident Response or Information Security background that you’re not fully utilizing?

Are you a mentor who can naturally teach your colleagues new methods and approaches?

Do you love working around like-minded, smart people who you can learn from on a daily basis?

What You'll Do:

Oversee incident response engagements performed by Crowd Strike’s partners

Assist in the development and tracking of project tasks and client deliverables

Assist in managing the status of delivery team and client tasks to keep workflow on track

Help ensure alignment between customers and Crowd Strike partners around investigation scope, objectives, and level of effort involved to complete objectives Support partners in effectively communicating with executives on the topics of forensics and malware analysis

Help train partners on new methods to hunt for bad actors across large sets of data Effectively coordinate under the direction of outside counsel

Coach and mentor partners on advanced methods of  performing host and/or network-based forensics across Windows, Mac, and Linux platforms

Help review and provide strategic, applicable, and feasible recommendations to help mature the security posture of organizations during and after an incident

Review written and verbal reports, presentations, recommendations, and findings for key stakeholders, including customer…