Remote Customer Experience Insights Analyst
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IT/Tech
Job Description & How to Apply Below
MPAC is seeking a Customer Experience Research Analyst to transform customer and operations data into actionable CX insights. You will conduct qualitative and quantitative research, build dashboards, and deliver executive-ready insights to inform service improvements across Ontario.
The role emphasizes collaboration, stakeholder engagement, and maintaining robust CX metrics. Remote-friendly with a permanent, full-time contract and a focus on equity and inclusion.
Step into the Remote Customer Experience Insights Analyst role at MPAC in Ontario, CA, United States and grow with us.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Ontario, CA, United States.
This opportunity is part of our work in Management & Operations, IT & Technology.
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