Remote Service Desk Specialist – IT Support & SLA
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IT/Tech
Job Description & How to Apply Below
Connexus Credit Union is seeking a Service Desk Specialist to be the first point of contact for end-user technical support. This remote role supports both on-site and remote users, resolves hardware, software, and network issues, and helps maintain knowledgebase content.
You will document incidents, adhere to SLAs, and collaborate with BT teams to improve service delivery. A 1+ year IT troubleshooting background, an associate degree or equivalent experience, and strong communication are required.
The Remote Service Desk Specialist – IT Support & SLA position in the Management & Operations, IT & Technology field is open for applications.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Town of Wausau, WI, United States.
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