Remote MSP Level 1 Technician - SMB IT Support Pro
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IT/Tech
Job Description & How to Apply Below
Team Logic IT, N. Baltimore, MD seeks a diligent MSP Level 1 Technician to deliver remote and on-site IT support for SMB clients. You will troubleshoot hardware and software issues, perform maintenance, and ensure alignment with SLAs while maintaining strong client communication.
The role emphasizes security, documentation, and collaboration within a fast-paced MSP environment, leveraging tools like NinjaRMM, Autotask, Service Now, Zendesk, and IT documentation platforms.
Are you ready to take on the Remote MSP Level 1 Technician - SMB IT Support Pro role at Team Logic IT, N. Baltimore, MD?
The position is based in Baltimore, MD, United States.
This opportunity is part of our work in IT & Technology, Other.
The advertised compensation is 45.000 - 64.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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