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Remote Customer Support Specialist — Science Tech; LATAM

Remote / Online - Candidates ideally in
San Diego, San Diego County, California, 92101, USA
Listing for: JoVE
Full Time, Remote/Work from Home position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 42000 - 64000 USD Yearly USD 42000.00 64000.00 YEAR

Job Description & How to Apply Below

Position: Remote Customer Support Specialist — Science Tech (LATAM)

JoVE is seeking an experienced Customer Support Representative to be on the front lines, answering questions and troubleshooting technical problems for JoVE’s products. You will assist customers and guide clients through technical issues with a proactive, solutions-focused approach.

The role requires managing high ticket volumes, communicating clearly with both technical and non-technical stakeholders, and maintaining accurate records while adhering to policies.

We are currently recruiting a Remote Customer Support Specialist — Science Tech (LATAM) for our team in United States.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 42.000 - 64.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Customer Support Specialist — Science Tech (LATAM) role in the description above.

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