Head of Help Desk & Access Services; Remote
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IT/Tech
Job Description & How to Apply Below
OCHIN, a national nonprofit in health care innovation, is hiring a Head of Help Desk to lead front-line support for members and internal stakeholders. You will oversee the Help Desk, Epic Security Access, and support platforms, driving service excellence, incident management, and governance with cross-functional partners.
The role requires 8+ years in IT leadership, experience with Jira Service Management and Service Now, and a strong focus on customer service and continuous improvement.
We would love to welcome a new Head of Help Desk & Access Services (Remote) to our organisation in United States.
For the Head of Help Desk & Access Services (Remote) position at OCHIN, we are reviewing applications now.
Step into the Head of Help Desk & Access Services (Remote) role at OCHIN in United States and grow with us.
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