Remote AI Tools Support Analyst — Training
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IT/Tech
Job Description & How to Apply Below
Cypress HCM is seeking a remote IT support specialist to assist enterprise AI users and keep knowledge content current. This contract role focuses on helping users of ChatGPT, Copilot, and Claude, with Boston being preferred for in-person touchpoints.
You will build knowledge base articles, provide training, manage provisioning and access, and track tickets to identify trends, delivering clear, actionable guidance to non-technical users.
This posting is for the Remote AI Tools Support Analyst — Training & Knowledge Base role at Cypress HCM, based in Boston, MA, United States.
Our group is growing, and we are hiring a Remote AI Tools Support Analyst — Training & Knowledge Base in Boston, MA, United States.
This opportunity is for the Remote AI Tools Support Analyst — Training & Knowledge Base role at Cypress HCM.
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