Remote Associate Technical Support Engineer
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IT/Tech
Job Description & How to Apply Below
Dragos, Inc. is hiring an Associate Technical Support Engineer for a remote-first, Americas-wide role. You will be the first point of contact for customers, triaging issues and delivering clear, professional guidance to protect critical infrastructure.
You will use AI tools to speed responses, document cases, and contribute to the knowledge base. A 1–3 year technical support background and US citizenship are required, with weekend on-call rotations and collaboration with Tier 2/3 teams.
This posting is for the Remote Associate Technical Support Engineer role at Dragos, Inc., based in United States.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Associate Technical Support Engineer role in the description above.
We appreciate your interest in this position.
Position Requirements
10+ Years work experience(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
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