Remote Service Desk Technician; Tier 1 MSP
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IT/Tech
Job Description & How to Apply Below
Nexus Tek is seeking a Service Desk Technician to provide Tier 1 frontline support for multiple client environments from a remote home office in the United States. You will handle incidents via phone, chat, and ticketing systems, resolving a broad set of issues across Windows and macOS and supporting Microsoft 365 services.
You will document problems and resolutions, adhere to SLAs, and escalate to Tier 2/3 when needed.
We are seeking a motivated Remote Service Desk Technician (Tier
1) – MSP Support to join Nexus Technologies LLC in United States.
This Full Time role is for the Remote Service Desk Technician (Tier
1) – MSP Support role at Nexus Technologies LLC.
Consider building your career as a Remote Service Desk Technician (Tier
1) – MSP Support at Nexus Technologies LLC.
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