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Remote IT Help Desk Coordinator; Tier-1

Remote / Online - Candidates ideally in
Sacramento, Sacramento County, California, 95828, USA
Listing for: Golden 1 Credit Union
Remote/Work from Home position Listed on 2026-11-13
Job specializations:
Salary/Wage Range or Industry Benchmark: 36000 - 38000 USD Yearly USD 36000.00 38000.00 YEAR

Job Description & How to Apply Below

Position: Remote IT Help Desk Coordinator (Tier-1 Support)

Golden 1 Credit Union is seeking an IT Help Desk Coordinator to act as the trusted first point of contact for technical support and access requests. You will troubleshoot issues, manage user access with a security-first approach, and deliver timely solutions to support business operations.

You will work in a customer-focused environment, handling access management, enterprise-app support, and tier2 hands-on fixes across Windows, macOS, iOS, and banking hardware in a compliant, process-driven

We are looking to fill the Remote IT Help Desk Coordinator (Tier-1 Support) position at Golden 1 Credit Union in Sacramento, CA, United States.

This position is for the Remote IT Help Desk Coordinator (Tier-1 Support) role at Golden 1 Credit Union.

We are seeking a motivated Remote IT Help Desk Coordinator (Tier-1 Support) to join Golden 1 Credit Union in Sacramento, CA, United States.

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