Remote Director of CX Tech & AI Systems
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IT/Tech
Job Description & How to Apply Below
FCP Euro is seeking a Director of CX Technology and Systems to own the CX tech stack, setting a multi-year vision and personally configuring, testing, integrating, and shipping against it.
You will lead our largest contact-center initiatives, modernizing CCaaS and telephony, expanding AI agent capabilities, and deepening integrations across ecommerce, OMS, and ERP. This is an owner-operator role.
This posting is for the Remote Director of CX Tech & AI Systems role at FCP Euro, based in Milford, CT, United States.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Milford, CT, United States.
This opportunity is part of our work in IT & Technology.
The advertised compensation is 145..
This role offers the option to work remotely.
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