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Remote QA & AI Optimization Analyst

Remote / Online - Candidates ideally in
Syracuse, Kosciusko County, Indiana, 46567, USA
Listing for: Poly-Wood LLC
Remote/Work from Home position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 55000 - 85000 USD Yearly USD 55000.00 85000.00 YEAR

Job Description & How to Apply Below

Location: Syracuse

POLYWOOD® is seeking a Quality Assurance & AI Optimization Analyst to enhance customer experiences across human and AI channels. This remote role focuses on evaluating conversations, measuring AI tool performance, and turning insights into improvements.

You'll work with Zendesk and other tools to calibrate quality standards and empower smarter customer journeys. The role reports to the Head of Customer Experience and offers initial on-site training in Syracuse, Indiana, with remote flexibility

This posting is for the Remote QA & AI Optimization Analyst role at Poly-Wood LLC, based in Syracuse, IN, United States.

The Remote QA & AI Optimization Analyst position in the Management & Operations, IT & Technology field is open for applications.

We have an opening for a Remote QA & AI Optimization Analyst in Syracuse, IN, United States within Management & Operations, IT & Technology.

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