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IT Help Desk Backup Analyst — Remote eligible

Remote / Online - Candidates ideally in
Terrytown, Jefferson Parish, Louisiana, USA
Listing for: LSU Health Sciences Center New Orleans
Remote/Work from Home position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 42000 - 60000 USD Yearly USD 42000.00 60000.00 YEAR

Job Description & How to Apply Below

Position: 24/7 IT Help Desk Backup Analyst — Remote eligible

LSU Health New Orleans is seeking an IT Help Desk Backup Analyst 1-4 to support the Service Desk with triage and routing using the TDX system. The analyst will handle incoming requests via phone, email, or tickets while ensuring timely resolution or escalation.

Remote work is allowed in accordance with CM-73 Remote Work Policy, and the team operates in a 24-hour support model to assist users across campus and departments.

Join us at LSU Health Sciences Center New Orleans as our next 24/7 IT Help Desk Backup Analyst — Remote eligible in New Orleans, LA, United States.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in New Orleans, LA, United States.

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