Remote Help Desk Analyst – External Support
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IT/Tech
Job Description & How to Apply Below
Elevance Health is seeking a Help Desk Analyst I (External Support) to provide first-line IT assistance to associates via phone and remote channels. The role emphasizes accurate ticketing, timely resolution, and escalation as needed, with an emphasis on customer service and IT fundamentals.
The position supports a hybrid/virtual work approach, with in-person training where required, and requires an AA/AS in IT or related field plus practical tech experience.
We are seeking a motivated Remote Help Desk Analyst I – External Support to join The Elevance Health Companies, Inc. in Nashville, TN, United States.
Please review the full job details above before applying.
If your experience matches this role, we encourage you to apply.
All applications are reviewed carefully by our team.
The position is based in Nashville, TN, United States.
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