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Hybrid IT Service Desk Tier 2 Remote

Remote / Online - Candidates ideally in
City of Syracuse, Syracuse, Onondaga County, New York, 13201, USA
Listing for: Us Uro
Full Time, Remote/Work from Home position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 55000 - 70000 USD Yearly USD 55000.00 70000.00 YEAR

Job Description & How to Apply Below

Position: Hybrid IT Service Desk Tier 2 Remote Support
Location: City of Syracuse

Associated Medical Professionals of NY, PLLC seeks an IT Service Desk Support to deliver remote technical assistance to 1000+ associates, with occasional on-site tasks. You will diagnose and resolve issues via phone, chat, or email, and escalate as needed while keeping accurate records.

The role is hybrid remote with occasional on-site visits in Upstate New York; candidates must reside within commuting distance of offices in Central New York or nearby areas.

Are you ready to take on the Hybrid IT Service Desk Tier 2 Remote Support role at Us Uro?

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in City of Syracuse, NY, United States.

This opportunity is part of our work in IT & Technology.

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