Remote IT Helpdesk Manager | Lead SLA & Team
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IT/Tech
Job Description & How to Apply Below
Winixx Inc. is seeking a Helpdesk Manager to lead our IT support function for a distributed, remote-first workforce. You will set service standards, manage escalations, and drive continuous improvement in support quality and efficiency.
The role requires 5+ years in IT support with 2+ years in a leadership capacity. Strong experience with Zendesk, Service Now, or Fresh service and proficiency in macOS, Windows, and Google Workspace is essential.
The following opportunity is for a Remote IT Helpdesk Manager | Lead SLA & Team with Winixx Inc.
This posting is for the Remote IT Helpdesk Manager | Lead SLA & Team role at Winixx Inc., based in Atlanta, GA, United States.
We are looking to fill the Remote IT Helpdesk Manager | Lead SLA & Team position at Winixx Inc. in Atlanta, GA, United States.
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