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Bilingual IT Help Desk Analyst; Spanish​/English; Remote

Remote / Online - Candidates ideally in
Hempstead, Nassau County, New York, 11549, USA
Listing for: CAI
Full Time, Remote/Work from Home position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 20000 - 29000 USD Yearly USD 20000.00 29000.00 YEAR

Job Description & How to Apply Below

Position: Bilingual IT Help Desk Analyst (Spanish/English) - Remote

CAI is seeking a Bilingual (Spanish/English) Service Desk Analyst to deliver Level 1 IT support remotely across English and Spanish-speaking users. The role requires handling tickets via phone, email, or chat and resolving issues in a timely and professional manner.

The position supports weekdays 4:00am–12:30pm EST and offers medical/dental/vision benefits along with 401k. Prior service desk and customer service experience are required, with a focus on quality documentation and customer

Are you ready to take on the Bilingual IT Help Desk Analyst (Spanish/English) - Remote role at CAI?

The Bilingual IT Help Desk Analyst (Spanish/English) - Remote position in the IT & Technology field is open for applications.

We have an opening for a Bilingual IT Help Desk Analyst (Spanish/English) - Remote in City of Albany, NY, United States within IT & Technology.

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