Remote Service Delivery Lead MSP Excellence
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IT/Tech
Job Description & How to Apply Below
Ensono is seeking a Service Delivery Manager to act as the primary operations advocate for assigned client accounts. This remote role supports cross-functional teams, monitors SLAs/SLOs, and coordinates incident resolution, governance, and billing validation for US-based clients.
The SDM will lead weekly reviews, align delivery with business outcomes, and travel as needed. A bachelor’s degree with 4+ years in service delivery or IT operations is required, with ITIL knowledge preferred.
We have an opening for a Remote Service Delivery Lead for MSP Excellence in Detroit, MI, United States within Management & Operations, IT & Technology.
This opportunity is part of our work in Management & Operations, IT & Technology.
The advertised compensation is 75..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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