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Remote Tech Support Engineer II; z​/OS, MFA)

Remote / Online - Candidates ideally in
Carlsbad, Eddy County, New Mexico, 88220, USA
Listing for: Rocket Software
Full Time, Remote/Work from Home position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 58000 - 78000 USD Yearly USD 58000.00 78000.00 YEAR

Job Description & How to Apply Below

Position: Remote Tech Support Engineer II (z/OS, MFA)

Rocket Software in the United States seeks a Technical Support Engineer II for the z/Security Business Unit. You’ll provide advanced Tier 3 support, resolving complex installation, configuration, and functionality issues, with hands-on work on IBM Guardium Data Security and MFA integrations.

You’ll diagnose issues, perform root cause analysis, and collaborate with customers and Engineering. Prior mainframe support experience and strong English communication are essential; occasional after-hours

Step into the Remote Tech Support Engineer II (z/OS, MFA) role at Rocket Software in Santa Fe, NM, United States and grow with us.

The advertised compensation is 58.000 - 78.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Tech Support Engineer II (z/OS, MFA) role in the description above.

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