Presales Solutions Specialist - Security

US - TX
- Home Office

US
- Remote

Full time

JR3962

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours.

You’ll be the security specialist for our Commercial sales teams, helping Account Executives win and grow mid-market accounts. Commercial reps manage a high volume of accounts and fast sales cycles. You’ll provide practical cybersecurity expertise across areas such as Endpoint Security, SIEM/SOC, Email Security, Cloud Security, and Identity & Access Management, helping qualify opportunities, scope solutions, and accelerate deal closure. You’ll engage Architects and Subject Matter Experts when deeper technical design or consultation is required.

This position is a remote position with Home Office setup as determined by SHI management.

• Support Commercial Account Executives across a high volume of security opportunities. Respond quickly with clear, practical, and customer-focused recommendations.

• Join customer calls to identify security challenges, assess risks, and uncover modernization or refresh opportunities. Position solutions based on business value, risk reduction, operational efficiency, and compliance needs.

• Help build pipeline by conducting account reviews, identifying expansion opportunities, and driving security assessments, renewals, and technology refresh initiatives.

• Develop solution recommendations, quotes, and configurations that align with customer requirements, budgets, and security objectives.

• Lead repeatable security plays across Endpoint Security, SIEM/SOC, Email Security, Cloud Security, Identity & Access Management, and related cybersecurity initiatives. Collaborate with adjacent practices such as Networking, Cloud, Data Center, and Services to deliver comprehensive solutions.

• Leverage vendor programs, promotions, partner incentives, and deal registration opportunities to improve win rates and profitability.

• Escalate larger or more complex opportunities to Security Architects and Engineering teams, ensuring a smooth handoff with complete technical and business requirements.

• Coach Account Executives through one‑on‑one sessions, team meetings, and enablement activities focused on security fundamentals, competitive positioning, and customer conversations.

• Maintain accurate pipeline and opportunity data within CRM systems and report progress against sales goals and key performance metrics.

• Represent SHI at customer, partner, industry, and virtual events to promote cybersecurity solutions and thought leadership.

• Organization:
  Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.

• Time Management:
  Can generally use time effectively but may occasionally struggle with prioritizing tasks, meeting deadlines, or maintaining work‑life balance.

• Initiative:
  Can identify opportunities for improvement, propose solutions, and take action without explicit instructions.

• Communication:
  Can effectively communicate complex ideas and information, and can adapt communication style to the audience.

• Digital…