Remote ServiceNow Lead & BA — AI-Driven Delivery
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IT/Tech
Job Description & How to Apply Below
Cayuse Holdings is seeking a Sr. Business Analyst, Functional Lead (Service Now) to oversee the functional side of a Service Now engagement.
You will own process design, OOB fit analysis, and backlog prioritisation with the client’s Product Owner, while leveraging generative and agentic AI to accelerate delivery. Responsibilities include leading design, backlog refinement, incident and request backlog management, Agile artefacts, and guiding the development team on requirements, configuration, and
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