Remote Technical Support Specialist — B2B SaaS
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IT/Tech
Job Description & How to Apply Below
Productsup is a Berlin-based company with a global customer base, seeking a Technical Support Specialist to support customers on our e-commerce data platform. You will be the frontline technical expert during US East Coast hours, handling tickets, investigating data setup issues, and collaborating with 2nd Level Support, CSMs, and Engineering.
You will build knowledge of platform foundations, document solutions, and prioritize requests based on SLAs while contributing to scalable internal
We are currently recruiting a Remote Technical Support Specialist — B2B SaaS for our team in United States.
Learn more about the Remote Technical Support Specialist — B2B SaaS role in the description above.
We appreciate your interest in this position.
Join Productsup and contribute to our ongoing work.
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