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Remote IT Service Desk Analyst | Weekend Support Pro

Remote / Online - Candidates ideally in
Towson, Baltimore City, Maryland, 21204, USA
Listing for: CAI
Full Time, Remote/Work from Home position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 34000 - 41000 USD Yearly USD 34000.00 41000.00 YEAR

Job Description & How to Apply Below

CAI is hiring a Service Desk Analyst to provide Level 1 IT support to associates and vendors via phone, email, or chat. The role is remote, full-time, and requires weekend work.

You will handle password resets, hardware/software troubleshooting, and ticket documentation while delivering excellent customer service. The position emphasizes strong communication, problem-solving, and adherence to documented processes, with opportunities to grow knowledge of CAI’s services and contribute to customer

As a Remote IT Service Desk Analyst | Weekend Support Pro, you will play an important part at CAI in Annapolis, MD, United States.

We would love to welcome a new Remote IT Service Desk Analyst | Weekend Support Pro to our organisation in Annapolis, MD, United States.

For the Remote IT Service Desk Analyst | Weekend Support Pro position at CAI, we are reviewing applications now.

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