Technical Account Manager; Fully Remote
Listing for:
Twilio
Full Time, Remote/Work from Home
position
Listed on 2026-11-14
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
- Act as technical support contact for strategic customers.
- Resolve complex technical problems with far-reaching consequences.
- Deliver proactive guidance to minimize customer downtime.
Responsibilities:
- Address customer issues and provide feedback to Product teams.
- Work with developers and partners to resolve complex problems.
- Collaborate with teams via Slack and file JIRAs for bugs.
Qualifications:
- 4+ years experience with RESTful APIs and cloud solutions.
- Skills in network connectivity, TCP/UDP, and SSL/TLS.
Twilio provides innovative communication solutions to hundreds of thousands of businesses and empowers millions of developers worldwide. The company is a remote-first organization with a strong culture of connection and global inclusion.
We have an opening for a Technical Account Manager (Fully Remote) in United States within IT & Technology, Engineering.
We aim to respond to suitable candidates as soon as possible.
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