Remote Bilingual IT Service Desk Analyst; Spanish​/English

CAI is seeking a Bilingual (Spanish/English) Service Desk Analyst to provide Level 1 IT support to English and Spanish speaking users from a fully remote work arrangement. The role requires handling requests via phone, email, or chat and documenting resolutions for knowledge base improvements.

Work hours are 4:00am to 12:30pm EST on weekdays, with a focus on customer service, troubleshooting, and ticket management.

We are seeking a motivated Remote Bilingual IT Service Desk Analyst (Spanish/English) to join CAI in Annapolis, MD, United States.

Consider building your career as a Remote Bilingual IT Service Desk Analyst (Spanish/English) at CAI.

The Remote Bilingual IT Service Desk Analyst (Spanish/English) position in the IT & Technology field is open for applications.

We have an opening for a Remote Bilingual IT Service Desk Analyst (Spanish/English) in Annapolis, MD, United States within IT & Technology.