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Remote Bilingual IT Help Desk Analyst; Spanish​/English

Remote / Online - Candidates ideally in
Arlington, Tarrant County, Texas, 76001, USA
Listing for: CAI
Full Time, Remote/Work from Home position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 20000 - 29000 USD Yearly USD 20000.00 29000.00 YEAR

Job Description & How to Apply Below

Position: Remote Bilingual IT Help Desk Analyst (Spanish/English)

CAI is hiring a Bilingual (Spanish/English) Service Desk Analyst for remote work aligned with EST hours (4:00am–12:30pm). You will provide Level 1 IT support to English and Spanish-speaking users via phone, email, and chat.

Responsibilities include troubleshooting hardware and software, password resets, documenting issues, and escalating unresolved tickets with clear notes. This role requires strong customer service and problem-solving skills and a high school diploma.

We have an opening for a Remote Bilingual IT Help Desk Analyst (Spanish/English) in Austin, TX, United States within Sales, IT & Technology.

For the Remote Bilingual IT Help Desk Analyst (Spanish/English) position at CAI, we are reviewing applications now.

Step into the Remote Bilingual IT Help Desk Analyst (Spanish/English) role at CAI in Austin, TX, United States and grow with us.

Please review the full job details above before applying.

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