Support Consultant; Fully Remote

• Take full ownership of service requests, resolving through investigation and liaison.
• Act as implementation owner for RaaS products, ensuring accurate and timely launches.
• Complete system administration tasks and drive continuous service improvements.

Qualifications:

• Excellent communication and customer service skills.
• Highly self-motivated with good problem-solving and attention to detail.
• Proficient in Microsoft Office and able to work independently or in a team.

Additional Information:

• Candidates must have the right to work in the UK and be eligible for UK Security Clearance.
• NEC Software Solutions is an equal opportunities employer, committed to an inclusive experience.
• Benefits include private medical cover, 25 days holiday, pension with up to 8.5% contributions, and free Linked In Learning.

NEC Software Solutions (part of global tech giant NEC Corporation) creates software for public services like ambulances, trains, and hospitals. With over 3,000 employees, they focus on innovation and supporting amazing public services while making a world of difference.