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End User Services Engineer II; Fully Remote

Remote / Online - Candidates ideally in
San Antonio, Bexar County, Texas, 78201, USA
Listing for: Life360
Remote/Work from Home position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR

Job Description & How to Apply Below

Position: End User Services Engineer II (Fully Remote)
  • Own the end-user support experience and drive shift to self-service.
  • Serve as senior escalation point for complex issues and eliminate root causes.
  • Coach front-line analysts and manage SLAs.

Responsibilities:

  • Build AI agents and automations for routine requests.
  • Manage hardware inventory and user lifecycle automation.
  • Keep knowledge base and runbooks accurate.
  • Paid parental leave and 401(k) matching.
  • Flexible PTO and remote-first culture.
Life
360

Life
360 is a mobile app and tracking device company focused on keeping families connected and safe. It has over 500 remote-first employees and serves over 100 million monthly active users.

The End User Services Engineer II (Fully Remote) role at Life
360 is now open for applications in United States.

This is a strong role to take on the End User Services Engineer II (Fully Remote) role at Life
360.

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