Sales Engineer; Video

As leaders in property technology, Genea provides cloud-based physical security, submeter billing and on-demand HVAC solutions to over 1 million users across 39 countries. But Genea is more than just a workplace. We’re a mission-driven team that collaborates, innovates, and engineers the proptech solutions of tomorrow to solve the challenges of today. We pride ourselves on fostering an environment of teamwork, transparency and authenticity, where you can be yourself.

But don’t take our word for it. Genea has been recognized as a Top Workplace in , with a rating of 4.4 out of 5 stars on Glassdoor. Our team members love our competitive benefits including 401k matching; PTO; 100% paid parental leave; 100% paid employee health, dental and vision benefits; remote work options; and an award-winning workplace culture.

We are seeking a dynamic and technically skilled Sales Engineer to join our team and play a pivotal role in driving the success of our cloud-based physical security solutions, with a focus on video management systems (VMS) and video surveillance. You will act as the bridge between our sales and technical teams, working closely with prospective and existing customers to understand their security needs and demonstrate how our platform can provide secure, scalable, and efficient video surveillance, access control, and unified physical security.

As a Sales Engineer, you will collaborate with sales team members to deliver compelling product demonstrations, design custom solutions, and ensure seamless handoffs for implementation. This role is ideal for someone with a strong technical background, excellent communication skills, and a passion for solving customer challenges.

Approximately 30% travel expected.

• Partner with Account Executives to understand customer requirements, challenges, and workflows.
• Conduct discovery calls to gather technical requirements and assess solution fit.
• Deliver tailored product demonstrations and webinars showcasing the features and benefits of our access control platform.
• Design and present solutions to meet customer-specific access control and security requirements, including integrations with third-party systems (e.g., video surveillance, identity management, or building automation).

• Collaborate with customers to create Proof of Concept (POC) solutions and evaluate technical feasibility.
• Develop customized deployment architectures, including cloud-hosted, on-premises, or hybrid models.
• Provide guidance on integrations with existing hardware and software (e.g., door controllers, card readers, or mobile access systems).

• Address technical questions related to platform architecture, scalability, security protocols, and compliance standards.
• Stay updated on industry trends, standards (e.g., ONVIF, OSDP, BACnet, etc.), and competitors' offerings.
• Act as the technical voice in RFP responses and solution proposals.
• Assist in creating technical presentations and documentation for sales pitches.
• Support Account Executives during negotiations by addressing technical objections and highlighting ROI.
• Contribute to pricing discussions by estimating implementation complexity.
• Work closely with implementation and customer success teams to ensure a smooth transition from sales to deployment.
• Provide detailed documentation of customer requirements and solution designs.

• Represent the customer’s voice in product development discussions by sharing feedback on usability and feature requests.
• Provide training and enablement sessions for customers and partners on access control best practices.

• 5+ years of experience in a Sales Engineer, Solutions Consultant,…