AI QA & Evaluation Specialist; Remote

Prolific Academic Ltd. seeks a remote contributor to evaluate AI-generated customer support replies, develop realistic conversations, and review FAQs for clarity. You’ll label tone qualities like empathy and professionalism, and identify logic or factual issues across scenarios and escalations.

Strong written English and fast, careful work are essential. Experience in high-volume support or client success helps, as does sharp research across sources.

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Learn more about the AI Support QA & Evaluation Specialist (Remote) role in the description above.

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This posting is for the AI Support QA & Evaluation Specialist (Remote) role at prolificacademicltd, based in United States.