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Remote Technical Support Analyst: SQL & SaaS Expert

Remote / Online - Candidates ideally in
Lake Charles area, Calcasieu Parish, Louisiana, 70647, USA
Listing for: Relativity
Remote/Work from Home position Listed on 2026-11-14
Job specializations:
Salary/Wage Range or Industry Benchmark: 54000 - 80000 USD Yearly USD 54000.00 80000.00 YEAR

Job Description & How to Apply Below

Relativity is seeking an Application Analyst in Customer Support to provide specialized technical support across a product vertical. You will diagnose, troubleshoot, and resolve software and network-related issues while engaging with customers via phone and email, using SQL, Windows platforms, and Relativity knowledge.

Daily duties include ticket creation, resolution, and escalation within Salesforce, with adherence to SLAs.

This role, Remote Technical Support Analyst: SQL & SaaS Expert at Relativity, could be your next move.

This role, Remote Technical Support Analyst: SQL & SaaS Expert at Relativity, could be your next career step.

Are you ready to take on the Remote Technical Support Analyst: SQL & SaaS Expert role at Relativity?

We would love to welcome a new Remote Technical Support Analyst: SQL & SaaS Expert to our team in Iowa, LA, United States.

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