Enterprise Data Analytics Program Manager - Remote - Nationwide

At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside.

At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity has opportunities at 900 practices across the country, serving 14.5+ million patients a year. With Vituity, if you ever need to move, you can take your job with you.

• Balance the needs of customers, business teams, and stakeholders with the capabilities and limitations of technical resources throughout the development process, ensuring that what is delivered meets the original goals and objectives of the request or product.
• Operate in areas of uncertainty and ambiguity and provide solid recommendations.
• Facilitate meaningful discussion to help develop sound business requirements and user stories, helping to interpret user needs and experience to design a workflow and/or product that efficiently meets the needs of the customer.
• Collaborate with technical teams and groom backlog to ensure that work efforts are aligned with product and business goals and objectives; assist in resolving roadblocks and managing escalations as required.
• Manage internal documentation (using Confluence) as well as issue/bug/enhancement ticket tracking (in Jira and Service Now); create and manage training and supporting content for users and customers (via SharePoint and other platforms).
• Evangelize products by working with key stakeholders to demonstrate value of tools; support user community and identify advocates to partner with.
• Become a subject matter expert in upstream data sources and flow to help identify gaps for various programs and practice lines.
• Participate in planning activities around system upgrades and migrations that would impact data sources or platforms that Practice Management (PM) and Physician Partner (PP) Operations users use directly or indirectly.
• Work with appropriate teams to help troubleshoot mitigate system failures and lapses in service and provide updates to users.
• Responsible for building and maintaining the relationship with the business stakeholders of the assigned platforms and stakeholders of the assigned MVPs.
• Responsible for developing and maintaining effective working relationships with other ITS teams.
• Effectively influences and collaborates with others, presenting and securing approval from senior management and other key stakeholders, as necessary.
• Manage process of data acquisition with RCM Data Acquisition, outside RCM groups, and other EMR vendors and hospital partners.
• Assess areas of opportunity where available data sources and/or systems can be leveraged in a report, dashboard, or tool that can add business value or operational insights.
• Use Tableau and other platforms to develop prototypes and engage with prospective users for feedback; assess value with stakeholders; if/when appropriate, determine next steps and produce documentation for production development.
• Research and stay informed of industry best practices…