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Zendesk Systems Architect – Customer Ops; Remote

Remote / Online - Candidates ideally in
Oakland, Alameda County, California, 94199, USA
Listing for: Speedrun Talent Network
Remote/Work from Home position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 105000 - 245000 USD Yearly USD 105000.00 245000.00 YEAR

Job Description & How to Apply Below

Position: Zendesk Systems Architect – Customer Ops (Remote)

Figma is seeking a skilled Zendesk Administrator to own COS Zendesk and Decagon integrations, driving system health and scalable support workflows. You’ll lead automation and routing improvements while collaborating with Engineering, IT, Security, and Analytics.

Increase adoption of AI-assisted support, design robust playbooks, and document architecture. Remote US candidates encouraged to apply; strong communication is essential.

Step into the Zendesk Systems Architect – Customer Ops (Remote) role at Speedrun Talent Network in San Francisco, CA, United States and grow with us.

We are looking to fill the Zendesk Systems Architect – Customer Ops (Remote) position at Speedrun Talent Network in San Francisco, CA, United States.

The Zendesk Systems Architect – Customer Ops (Remote) role at Speedrun Talent Network is now open for applications in San Francisco, CA, United States.

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