Epic Cadence Application Analyst; Remote

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With eight hospitals and over 180 clinics, we are the region's largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world-class care to the people of the Mid-South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you'll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated.

We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

HealthIT Community Programs

As Community Connect continues to grow, there is an increasing need for dedicated Cadence support. The dedicated Application analyst would serve as the primary resource for scheduling optimization, work queues, referral management and online scheduling configuration.

This role would improve turnaround times, enhance the customer experience, and provide consistent support for our Community Connect partners . Most importantly, it would enable the expansion of online scheduling capabilities, increase patient access and strengthen the overall value of our Community Connect offering.

In addition to enhancing our offering, the dedicated application analyst would fill gaps supporting ongoing maintenance and enhancements for our current customers and work closely through implementation of new customers. This resource will be utilized for upgrade support and participation in on call rotations. This Cadence analyst will help scale support services, improve customer satisfaction, and position Community Connect for continued growth.

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Note:

This role is available for remote work from most US locations.)

• Designs, builds, installs, configures, and/or develops Epic software to support clinical, administrative, financial and operational workflows.
• Analyzes clinical, administrative, financial or operational workflows supported by the assigned products and their relationship to the technical environment in which they operate.
• May perform analysis and design of supporting technical infrastructures.
• Supports clinical, administrative, financial, revenue, or operational implementations for assigned products which may also include testing and QA, reporting, product life cycle, communication/collaboration with customers and vendors, and training users.
• The responsibilities listed are a general overview of the position and additional duties may be assigned.

• Epic Cadence certification
  - Required
• Any Epic MyChart experience - a plus
• Bachelor's degree or 4 years experience
  - Required

• Configuration Management and Planning (Novice): Competent to apply changes or develop new functions based on understanding of the design of the system. Collaborates with knowledgeable users and customers in meeting their business needs. Participates in basic configuration management planning. Manages tasks, schedules activities, and organizes work to meet plan deadlines. Critically evaluates implications of technological changes. Able to interpret business data as it applies to configuration management.
• Technical Analysis (Novice): Knows most major/common assigned product group functions. Demonstrates ability to analyze and develop solutions to moderately complex clinical, administrative, financial, operational, and/or technical issues related to assigned product(s). Capable to design, build, configure, install, run reports, and perform maintenance support as instructed. Successfully handles basic break/fix service issues. Demonstrates ability to break down work into…