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Remote IT Service Management Lead: ServiceNow

Remote / Online - Candidates ideally in
Mandan, Morton County, North Dakota, 58554, USA
Listing for: Maximus
Full Time, Remote/Work from Home position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 90000 - 135000 USD Yearly USD 90000.00 135000.00 YEAR

Job Description & How to Apply Below

Position: Remote IT Service Management Lead: ServiceNow & Knowledge

Maximus seeks an experienced Manager, Enterprise Service Management & Knowledge Experience to lead transformation and manage operations of ITSM, Knowledge Management, Service Catalog, and Service Automation across the organization.

This hands-on role blends process, technology, data, and employee experience to modernize IT services for Maximus employees, emphasizing self-service, automation, and AI-enabled support. The position is remote.

Are you ready to take on the Remote IT Service Management Lead:
Service Now & Knowledge role at Maximus?

Join Maximus and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote IT Service Management Lead:
Service Now & Knowledge role at Maximus, based in Bismarck, ND, United States.

We are looking to fill the Remote IT Service Management Lead:
Service Now & Knowledge position at Maximus in Bismarck, ND, United States.

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