Dynatrace Technical Architect

Position: Dynatrace Technical Architect )
Job Description
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience.

Job Description
DXC Technology (NYSE: DXC) helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private, and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience.

Location:

Remote work available
Responsibilities
Observability Architecture & Strategy

Define and own the end-to-end observability architecture using Dynatrace across on-prem, cloud, and hybrid environments.

Design scalable, secure, and resilient monitoring and APM architectures aligned with enterprise standards.

Establish observability best practices, standards, and patterns for applications, infrastructure, networks, and cloud services.

Translate business and operational requirements into Dynatrace platform design and roadmap

Dynatrace Platform Design & Implementation

Lead the design, deployment, and configuration of Dynatrace (Managed/SaaS) including Cluster, One Agents, Active Gate, extensions, and integrations.

Architect solutions for APM, Infrastructure Monitoring, DEM (RUM & Synthetic), Log Monitoring, and Cloud Observability.

Ensure optimal design for performance, high availability, and scalability of the Dynatrace platform.

Define data organization standards (tenant, management zone, tagging, etc) and access control.

Integration & Automation

Design and implement integrations with:

CI/CD pipelines (e.g., Jenkins, Azure Dev Ops, Git Hub) - Good to have.

ITSM tools (e.g., Service Now)

Cloud platforms (AWS, Azure, GCP)

Containers and orchestration platforms (Kubernetes, Open Shift)

Drive automation of monitoring, alerting, and remediation using Dynatrace APIs, workflows, and SRE practices.

Enable shift-left observability and Dev Sec Ops  monitoring use cases.

Vendor & Platform Roadmap Management

Act as the technical liaison with Dynatrace for architecture discussions, escalations, and roadmap alignment.

Evaluate new Dynatrace features and drive adoption of next-generation capabilities.

Contribute to platform evolution, upgrades, and long-term observability strategy.

Documentation & Knowledge Enablement

Produce and maintain architecture diagrams, standards, runbooks, and design documents.

Define operating models and handover processes for support teams.

Support training initiatives and knowledge transfer across teams.

Qualifications

Strong communication and executive level presentation skills.

Extensive experience with Dynatrace implementations.

Strong Applications and Infrastructure system design patterns and solutions knowledge in both traditional and cloud environments.

Dynatrace Implementation or Administration professional certification.

Canadian permanent resident or citizen.

Years of

Experience:

8-15 years

Level of Formal

Education:

Bachelor’s degree in Computer Science is preferred but not necessary.

Other Competencies

Solid and verifiable analytical and problem-solving capabilities.

Excellent decision-making skills.

Experience working in on-shore/offshore model.

Compensation at DXC is influenced by an array of factors, including but not limited to the experience, job-related knowledge, skills, competencies, as well…