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Remote Customer & Field Service Leader; CSM​/FSM

Remote / Online - Candidates ideally in
Hendersonville, Sumner County, Tennessee, 37075, USA
Listing for: Cognizant
Full Time, Remote/Work from Home position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 119000 - 140000 USD Yearly USD 119000.00 140000.00 YEAR

Job Description & How to Apply Below

Position: Remote Customer & Field Service Leader (CSM/FSM)

Cognizant Technology Solutions Corporation seeks a Customer and Field Service Manager to lead CSM and FSM capabilities in North America, shaping architecture-level delivery and owning the capability roadmap. You will collaborate with Delivery and Academy teams to enable complex implementations and build reusable assets for scalable success.

The role dedicates at least 60% of capacity to billable delivery, escalation support, and upskilling, with up to 40% to core CoE responsibilities, reporting

The Remote Customer & Field Service Leader (CSM/FSM) role at Cognizant is now open for applications in Nashville, TN, United States.

Join Cognizant and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Remote Customer & Field Service Leader (CSM/FSM) role at Cognizant, based in Nashville, TN, United States.

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