Commercial Solutions Engineer - US, Remote

Serve as a technical advisor to enterprise customers and prospects, shaping observability solutions that fit real-world environments. The position combines pre-sales and post-sales support, from architecture discussions and proofs of concept to customer guidance and technical content. It is fully remote anywhere in the United States, with business travel required.

• Design observability architectures using Open Telemetry, Kubernetes, and cloud-native technologies.
• Translate customer needs into scalable implementations and advise on telemetry modeling, instrumentation, and collector design.
• Develop and execute proofs of concept that demonstrate technical capabilities and business value.
• Deliver technical demos and presentations for engineering teams and executives.
• Partner with account teams throughout sales engagements and help customers realize technical value.
• Build reusable demo environments and reference architectures, and contribute to documentation, talks, or other technical content.

• Deep knowledge of Kubernetes, Open Telemetry, observability pipelines, and distributed tracing.
• Hands-on experience with instrumentation, telemetry data ingestion, and performance optimization.
• Strong understanding of Dev Ops, SRE, and platform engineering practices.
• Demonstrated ability to build technical demonstrations, architectures, and proofs of concept.
• Clear communication with both technical and business audiences, and collaborative work across teams.
• Strong problem-solving skills for diagnosing technical challenges.

• B2B SaaS pre-sales or sales engineering experience.
• Contributions to Open Telemetry or the broader observability ecosystem.
• Familiarity with Salesforce or Hub Spot, or experience in a high-growth startup.

• Fully remote within the US; business travel is part of the role.
• Competitive salary, equity, a €60 monthly lifestyle allowance, and location-specific benefits.
• Career development opportunities and direct access to company leadership.