Design Support Specialist

Our client is hiring in their "Design Support" section within their IT department that is focused on technical support and overall guidance across the specific platforms. With increase volume, recent retirements. Our client is in need of a CAD (3D) specialist to work in their IT department and support internal users on any/all questions Civil 3D related.

The Cadd Specialist provides technical assistance and guidance to end-users and project teams on Bentley software products, including Microstation, Open Roads Designer, Open Bridge and Project Wise. This role ensures optimal software performance, resolves technical issues, and supports workflows to enhance productivity across design and engineering teams.

Provide technical support for Bentley products via phone, email, and remote sessions.

Troubleshoot and resolve issues related to installation, licensing, configuration, and performance.

Maintain and update knowledge base articles and documentation for common issues and solutions.

Collaborate with IT and project teams to deploy updates, patches, and new releases.

Deliver training sessions and create user guides for best practices.

Track and manage support cases using internal ticketing system.

1. 3+ years of experience working within and supporting Civil 3D design software/CAD Environment with Bentley Software Products (ORD and Microstation).

2. Experience providing technical support/troubleshooting for design software/hardware to cross functional teams.

3. Strong customer service and coordination abilities.

4. Familiarity with Windows OS, networking basics, and cloud based platforms

This is a Contract to Hire position based out of Sparks Glencoe, MD.

The pay range for this position is $40.00 - $46.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may besubject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision

Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available

Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability

Health Spending Account (HSA)
Transportation benefits

Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

This is a Contract to Hire position based out of Sparks Glencoe, MD.

This position is anticipated to close on Nov 24, 2026.

This is a fully remote position.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.

That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies.…