Remote Technical Support Engineer – SaaS Messaging
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IT/Tech
Job Description & How to Apply Below
customerio is seeking a Canada-based technical support specialist for a SaaS messaging platform. You will triage tickets, diagnose issues, and collaborate with Product and Customer Success to drive improvements. The role requires rotating weekend coverage and alignment with Central or Mountain time zones.
Responsibilities include handling email and live chat, clear written communication, and contributing to process enhancements. Prior SaaS experience and familiarity with APIs are advantageous.
Join us at customerio as our next Remote Technical Support Engineer – SaaS Messaging in United States.
We have an opening for a Remote Technical Support Engineer – SaaS Messaging in United States within Sales, IT & Technology.
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