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Remote Product Support Engineer - AI Security

Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28201, USA
Listing for: Zscaler, Inc.
Full Time, Remote/Work from Home position Listed on 2026-11-15
Job specializations:
Salary/Wage Range or Industry Benchmark: 104000 - 130000 USD Yearly USD 104000.00 130000.00 YEAR

Job Description & How to Apply Below

Zscaler, Inc. is seeking a Product Support Engineer for a remote US-based role reporting to the Senior Manager, Customer Support. The role focuses on high-impact security and network issue resolution, collaborating with Engineering to troubleshoot and improve products.

You will document resolutions, help train team members, and contribute to product direction based on customer use cases, AI/ML context, and security needs.

This Full Time position is for the Remote Product Support Engineer - AI Security role at Zscaler, Inc.

This opportunity is part of our work in IT & Technology, Engineering.

The advertised compensation is 104..

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Remote Product Support Engineer - AI Security role in the description above.

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