Trainer​/System Setup Specialist

A hybrid role combining end-user training with controlled system configuration for a healthcare digital services rollout across multiple countries and clinics. The position is primarily remote, but requires regular international travel for discovery, configuration validation, training delivery, go-live, and hypercare support at clinical sites.

• Build and maintain project-specific training strategies and detailed training plans covering audiences, objectives, delivery methods, schedules, environments, and completion tracking.
• Develop role-based learning materials, including presentations, facilitator and user guides, quick-reference sheets, exercises, knowledge checks, and videos.
• Deliver engaging virtual and classroom sessions to clinical, administrative, operational, and support users, adapting content to local workflows and language needs.
• Coordinate clinic-level training logistics: participant lists, rooms, equipment, access, environments, timetables, and local communications.
• Perform approved system setup and configuration against documented requirements, configuration workbooks, and controlled procedures.
• Validate configuration with business owners and technical teams, maintain decision logs and version history, and support user acceptance and regression testing.
• Support go-live and hypercare through floor walking, user coaching, issue triage, and escalation.

• Bachelor's degree or equivalent experience in training, healthcare operations, digital systems, IT, or a related field.
• Practical experience delivering end-user training for digital systems or business applications, both virtual and face-to-face.
• Experience creating structured training plans and high-quality learning materials for diverse user groups.
• Experience setting up or configuring enterprise applications using controlled processes or administration tools.
• Experience supporting system testing, user acceptance testing, go-live, or hypercare activity.
• Healthcare or other regulated environment experience is strongly preferred.

• Instructional design, learning and development, or system administration qualifications.
• Fluency in additional European market languages.

• Primarily remote working with regular international travel to clinic sites as required by deployment plans.