Remote Support Specialist - Zendesk & Patient Tech
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IT/Tech
Job Description & How to Apply Below
RPM Healthcare is seeking a curious, tech-savvy Support Specialist to manage internal and external support requests, primarily using Zendesk. The role routes requests, assists with device troubleshooting, and escalates unresolved issues.
Occasional direct patient support, device returns, accessory orders, and package tracking are included. Responsibilities include routing requests, providing troubleshooting guidance, handling escalations, and maintaining Zendesk records.
This posting is for the Remote Support Specialist
- Zendesk & Patient Tech role at Rpm Healthcare, based in Saint Petersburg, FL, United States.
The advertised compensation is 52.000 - 56.000.
This role offers the option to work remotely.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Remote Support Specialist
- Zendesk & Patient Tech role in the description above.
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