Dedicated Trucking Insurance Trainer

International Insurance Group | Full time

We are seeking a knowledgeable and experienced Trucking Insurance Trainer to educate and support our team in understanding the complexities of commercial trucking insurance. This role is essential for ensuring our staff is well-versed in underwriting, selling, claims handling, regulatory compliance, and customer service specific to the trucking industry.

• Develop and deliver training programs on trucking insurance policies, procedures and regulations for new and existing agents.
• Help coach and equip new trucking sales agents in effective prospecting, relationship-building, persuasive presentations, and closing techniques
• Document and maintain up-to-date training manuals, classes, SOPs, and video tutorials
• Collaborate with management to improve workflows and reduce errors
• Create training materials, manuals, and e-learning modules
• Stay current with industry trends, FMCSA regulations, and insurance best practices.
• Conduct assessments to evaluate training effectiveness and identify areas for improvement.
• Collaborate with underwriting, claims, and compliance teams to ensure training aligns with operational needs.
• Provide one-on-one coaching and support as needed.
• May need to cross train in Personal Lines and other Commercial Lines

• Prior experience in training, coaching, or instructional design is highly preferred – Remote training experience is a plus
• Minimum 3 years of successful experience as a trucking insurance agent (selling, servicing, renewals)
• Able to create training documents, videos (Canva or similar), call monitoring and process guides, and training syllabi for positions
• Highly organized, self-motivated, and patient
• Be comfortable to work with various bilingual staff members
• Strong understanding of FMCSA regulations and DOT compliance .
• Excellent communication and presentation skills.
• Ability to simplify complex insurance concepts for diverse audiences.
• Proficiency in Microsoft Office and learning management systems (LMS).

BENEFITS

• You can Work from Home or from the office in North Royalton, OH
• We offer a competitive pay scale. Base + bonuses + extra incentives + 401K Match
• You will have career growth opportunities with International Insurance Group
• Medical, Dental, Vision Insurance (shared cost)
• Paid Vacation Time and Federal Holidays
• You will be a part of a well-established, 95+ employee agency which ranks in the top 1% of agencies for great customer experience
• You will have a voice. We consistently invite our staff to provide feedback about their work experience.

WHO WE ARE:

• Our long-term goal is to become a 1,000 Soul Company, serving 25 different language groups throughout the United States
• We strive to operate with integrity and trust in all we do. You will be part of a work-family environment, driven by our 3 Core Values of Integrity, Impact & Grit
• We represent over 25 top insurance carriers in the industry, throughout 29 states, specializing in personal lines, life, commercial and trucking
• Our purpose is to help protect our client`s American dream
• We strive to honor God and be respectful of each other, our customers, and all other stakeholders