Senior Claims Specialist - Bodily Injury
Westborough, Worcester County, Massachusetts, 01581, USA
Listed on 2025-12-16
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Insurance
Insurance Claims, Insurance Analyst
Senior Claims Specialist - Bodily Injury
Join to apply for the Senior Claims Specialist - Bodily Injury role at Concord Group Insurance
At Concord Insurance Group, a challenging and rewarding career awaits. Our caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
Description:
This Senior Claims Specialist role focuses on Bodily Injury (BI) claims and consists of providing feedback, training, and educational material to claim associates throughout our operating states from a Home Office setting or other location.
Responsibilities- Review and monitor open bodily injury claim files.
- Aid with coverage, liability and damage determinations.
- Review closed files to provide feedback to claim handlers.
- Review open and closed files to ensure adherence to claim handling guidelines and state’s Fair Claims Practices.
- Be responsible to oversee and coordinate various projects assigned, requiring communication with regional or branch claim offices.
- Develop and present educational material to claim associates in classroom and remote settings.
- Work effectively with associates and customers at all levels.
- Occasionally, travel to various claim branch locations throughout the Company as needed.
- Attend meetings, seminars and other training classes as required.
- Assist with other duties as assigned within the regions or elsewhere on request.
- Several years of claims related experience; demonstration of above average problem solving, training and skill building ability.
- Hold skills applicable to Associate, Branch, and Field Claims Representatives.
- Communicate effectively in oral and written form.
- Exhibit strong leadership skills and perform as a role model.
- Maintain a professional image and be independent, innovative, and efficient in the performance of duties.
- Work effectively with others.
At the Concord Group, we’re proud to offer a comprehensive benefits package designed to support the wellbeing of our associates. This includes medical, vision, dental, life insurance, disability insurance, and a generous paid time off program for vacation, personal, sick time, and holiday pay. Additional benefits include parental leave, adoption assistance, fertility treatment assistance, a competitive 401(k) plan with company match, gym member/fitness class reimbursement, and additional resources and programs that encourage professional growth and overall wellness.
CompensationWe are dedicated to a fair and competitive total compensation package that supports the wellbeing and success of our associates. In addition to this, we offer other components like bonus opportunities. For this position, the anticipated annualized starting base pay range is: $60,000 - $85,000.
Equal Employment OpportunityThe Concord Group is an equal opportunity employer and hires, transfers, and promotes based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state, or local law.
The Concord Group participates in E-Verify.
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