Claims Consultant - Property Casualty and Auto Liability; Hybrid or Remote

Claims Consultant - Property Casualty and Auto Liability (Hybrid or Remote)

Job Category :
Specialty - Claims

Requisition Number : CLAIM
002031

• Posted :
  December 22, 2025
• Full-Time

Showing 1 location

MN - Plymouth
605 North Highway 169
Suite 800
Plymouth, MN 55441, USA

Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passionate community.

Feel empowered to learn and grow while being valued for who you are. At Intact, we commit to supporting you in reaching your goals with tools, opportunities, and flexibility. It’s our promise to you.

Who we are

At Intact Insurance Specialty Solutions, we are experts at what we do in protecting what makes businesses unique. Our deep understanding of the specialty insurance market is the foundation for our customized solutions, backed by targeted risk control and claims services. Our employees are passionate about providing insurance coverage that’s aligned to our targeted customer groups.

Intact’s Global Specialty Lines business spans across more than 20 verticals in four distinct markets: U.S., Canada, UK and Europe. The following opportunity is for our U.S. team.

The opportunity

We currently have an opportunity for a Claim Consultant to join our Property Casualty and Auto Liability team based in our Plymouth, MN;
Denver, CO offices on a hybrid schedule or located remotely nationwide. This position is responsible for handling and resolving complex, highly specialized claims through investigation, evaluation and disposition. Independently operates within very broad company guidelines and very high authority levels in the settlement of claims. Makes appropriate recommendations to management on coverage and settlement of claims. Reviews and processes highly complex large loss claims or specialized claims that generally settle over $200,000 often involving litigation.

Supports business partner through communication and education about specific claims. Some of the Claim Consultant responsibilities include but are not limited to:

• Makes timely and appropriate contacts and completes appropriate level of investigation to make determination of coverage, liability and damages for very complex and specialized claims.
• Determines coverage, drafts coverage correspondence, responds to coverage questions raised by insureds and others.
• Determines exposure, establishes adequate reserves and makes timely adjustments as required.
• Selects, assigns and directs activities of internal and external resources as required; including independent adjusters, appraisers and attorneys. Identifies questionable claims and consults with SIU for further direction as appropriate.
• Determines settlement value of the loss and negotiates proper settlement of claims within authority. Provides recommendations for settlement and disposition of claims exceeding authority level.
• Documents clearly and concisely all relevant activity on assigned files and makes recommendations for additional activity as appropriate.
• Communicates as needed with underwriting business partners regarding claims trends and legal climate. Provides expertise and insight as requested relative to needed coverage changes or enhancements.
• Maintains a strong professional knowledge of regulatory and legal environments and applies this information effectively.
• Stays abreast of state license requirements and participates in continuing education as required.
• Will coach or train less experienced claim representatives.
• Develops and leads technical training and provides guidance to other departments within the organization, as needed.

• Bachelor’s or equivalent degree required
• JD preferred
• 5+ years experience in handling complex auto and GL claims involving fatalities and serious injuries to include multiple surgeries, fusions, spinal cord stimulators, paraplegia, quadriplegia, etc.
• 5+ years experience handling litigated claims
• Familiarity with the litigation process and the ability to direct defense counsel
• Experienced negotiator with comfort in direct negotiations with plaintiff…