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Commercial Senior Auto Claims Adjuster- Remote

Remote / Online - Candidates ideally in
Vermont, Fulton County, Illinois, 61584, USA
Listing for: AAA - CSAA Insurance Group
Remote/Work from Home position
Listed on 2025-12-27
Job specializations:
  • Insurance
    Insurance Claims, Insurance Agent, Insurance Analyst
Job Description & How to Apply Below
Location: Vermont

External candidates:
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Internal candidates:
Please go to Workday and click "Find Jobs" link under Career

Thank you for considering opportunities with us!

Job Title

Commercial Senior Auto Claims Adjuster
- Remote

Requisition Number

R7538 Commercial Senior Auto Claims Adjuster
- Remote (Open)

Location

Nevada - Home Teleworkers

Additional Locations

Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arizona - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 20 more}

Job Information

We're Mobilitas, a commercial insurance company created by CSAA Insurance. Our mission is to reinvent commercial insurance in the mobility space by providing technologically advanced solutions for today's way of doing business. At Mobilitas, we believe in what's possible, we use our inventive skills to create new opportunities - we're not chasing the status quo, we're chasing a shared vision. We're looking for motivated, innovative individuals who think big, move fast and are dedicated to creating a company from the ground up, without the constraints of a traditional insurance company.

We're excited to push the boundaries of commercial insurance and are looking for enthusiastic team members to help us reimagine insurance.

Hablas Español? Estamos buscando agentes de reclamaciones bilingües!

Your role

We are seeking experienced and detail-oriented commercial auto claim adjusters to join our dynamic team. Candidates must be available to work claims primarily aligned with the Pacific Time Zone. At least 85% of the caseload will be originate from this region.

Your work
  • Manage a large inventory of claims ranging from minor to moderate complexity.
  • Answer inbound calls, open claims, acquire loss details from all involved parties and
  • Investigate, evaluate, negotiate, and settle auto and property damage claims for commercial rideshare and commercial GIG economy.
  • Explain policy, coverage, and appropriate course of action.
  • Arrange and pay repair, rental, towing, total losses and negotiate storage.
  • Document claim files, send correspondence, and communicate with all parties involved.
  • Work from a diary system to review and resolve claims within state compliance guidelines, policy provisions and standard operating procedures.
Training Schedule
  • Paid virtual training starts on February 2, 2026 and consists of a combination of classroom and hands on training. The training schedule is Monday through Friday from 8 a.m. to 5 p.m. pacific time.
Required Experience, Education and Skills
  • High School Diploma/GED or 2+ years of customer service experience in a virtual environment leveraging internet, phone, and chat features.
  • 1-2+ years of auto or commercial adjusting/liability experience required.
  • Must hold an Adjuster licensed for all applicable states or obtain license(s) within 90 days of filling position as a condition of employment.
What would make us excited about you?
  • 3+ years of prior claims adjusting experience preferred.
  • Auto physical damage training and/or I-CAR or SCLA enrollment preferred.
  • Bilingual a plus.
  • Empathy, Adaptability, Time Management, Organization.
  • Capability to complete training and perform the job in a remote setting as required.
  • Strong computer navigation skills.
  • Outstanding interpersonal skills.
  • Ability to handle several tasks simultaneously.
  • Shows respect for differences through excellent communication skills with people from an array of backgrounds.
  • Actively shapes our company culture (e.g., participating in employee resource groups, volunteering, etc.)
  • Lives into cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.)
  • Fulfills business needs, which may include investing extra time, helping other teams, etc.

At Mobilitas, we're proudly devoted to protecting our customers, our employees, our communities, and the world  are on a climate journey to continue to do better for our people, our business, and our planet. Taking bold action and leading by example. We are citizens for a changing world, and we continually change to meet it.

Join us if you …
  • BELIEVE in a mission focused on building a community of service, rooted in inclusion and belonging.
  • COMMIT
    to being there for our customers and employees.
  • CREATE
    a sense of purpose that serves the greater good through innovation.
Recognition

We offer a total compensation package,…

Position Requirements
10+ Years work experience
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