Claims Executive

Sedgwick Milton Keynes, England, United Kingdom

Sedgwick Milton Keynes, England, United Kingdom

• Title: Commercial Claims Executive
• Location: Milton Keynes, Hybrid 2 – 3 Days per week in office
• Term: Permanent, Full-Time

Our client, a UK-based insurance specialist, is seeking a commercial account executive to join their team. This insurance company specialises in a wide range of products, providing coverage from home insurance to commercial and corporate insurance solutions.

In your new role, you will help manage, grow, and develop relationships with corporate clients. This will involve servicing their needs and assisting with their claim requirements.

You will support the entire claims process for clients, keeping them updated in a timely manner and delivering excellent service. You will collaborate closely with insurers, internal departments, and clients to ensure the best possible resolutions, while also providing your expert technical opinion.

• There will be elements of travel involved with this role, such as client meetings, training, and company/team events
• You will have an in-depth and expert knowledge of commercial claims, including property, liability and commercial motor.
• Investigate any case to aid in the settlement and conclusion of the claim.
• Actively engage with both new and existing clients while nurturing and developing relationships.
• Serve as the primary contact for clients' claims needs.
• Facilitate the onboarding of new clients and thoroughly explain the process to ensure their understanding.
• Manage client claims, particularly acting as the main handler for larger, more complex claims.
• Resolve any disputes that may arise.
• Attend client meetings to consult on renewals and claims.
• Collaborate with Account Executives and Account Handlers.
• Feel comfortable discussing outcomes and claims with clients and policyholders in a professional manner.
• 22 days of annual leave (plus public holidays), with additional days awarded based on length of service.
• Salary Sacrifice Schemes

Applicants who are successful at interview will be subject to pre-employment screening including:  verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.

Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.

Where roles are advertised as remote working successful candidates will be required to work in the UK only.

• Associate

• Full-time

• Other

• Insurance
• Claims Adjusting
• Actuarial Services
• Insurance Agencies and Brokerages