Senior Claims Specialist - Bodily Injury

Senior Claims Specialist – Bodily Injury

A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

This Senior Claims Specialist role focuses on Bodily Injury (BI) claims and consists of providing feedback, training, and educational material to claim associates throughout our operating states from a Home Office setting or other location.

• Review and monitor open bodily injury claim files.
• Aid with coverage, liability, and damage determinations.
• Review closed files to provide feedback to claim handlers.
• Review open and closed files to ensure adherence to claim handling guidelines and state’s Fair Claims Practices.
• Oversee and coordinate various projects assigned, requiring communication with regional or branch claim offices.
• Develop and present educational material to claim associates in classroom and remote settings.
• Work effectively with associates and customers at all levels.
• Occasionally travel to various claim branch locations throughout the company as needed.
• Attend meetings, seminars and other training classes as required.
• Assist with other duties as assigned within the regions or elsewhere on request.

• Several years of claims related experience; demonstration of above average problem solving, training and skill building ability.
• Hold skills applicable to Associate, Branch, and Field Claims Representatives.
• Communicate effectively in oral and written form.
• Exhibit strong leadership skills and perform as a role model.
• Maintain a professional image and be independent, innovative, and efficient in the performance of duties.
• Work effectively with others.

• Medical, vision, dental, life and disability insurance.
• Generous paid time off for vacation, personal, sick time and holiday pay.
• Parental leave, adoption assistance, fertility treatment assistance.
• Competitive 401(k) plan with company match.
• Gym member/fitness class reimbursement.
• Additional resources and programs that encourage professional growth and overall wellness.

Anticipated annualized starting base pay range: $60,000 - $85,000. Additional bonus opportunities may be available.

The Concord Group is an equal opportunity employer and hires, transfers, and promotes based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state, or local law.

The Concord Group participates in E-Verify.